If you are using reliance jio internet now a days then you must have face the problem where sometimes some specific websites doesn’t open and end up showing the error of “UNABLE TO CONNECT” or “CORRUPTED CONTENT ERROR” or “DNS ERROR” . It can happen with your own website or some other websites like google.com or facebook.com. It happens sometimes on mobile and sometimes while using reliance jio hotspot on the computer or the laptop.
Here The Screenshots –
If you are getting the messages like above , then this problem is due to cache or DNS .
First of all , if possible try to change other company connection if you have multiple internet connection .
Its not necessary to do but By doing this , you will be sure that if this problem is with your ISP or its your system problem .
If the other connection opens the website which is not opening on reliance jio internet , then this problem is with the Jio BackEnd and i will tell you the solution of this later on and if the other connection also returns in error of the website then the problem is with your system or the government has blocked the website . Don’t take tension , this problem also has solution .
If you don’t have multiple internet connections , then try all solutions step by step , one of them or couple of them will work for you.
System Problem –
Clear Cookies and Cache –
Try clearing the cookies and cache of your browser by clearing the history of the browser which you are using and selecting the time period of all time and checking all the options .
Flush The DNS Of System PC/Laptop –
- Click Start.
- Enter cmd in the search text box.
- Right-click Command Prompt and select Run as Administrator.
- Write the following command: ipconfig /flushdns and Press ENTER. Remember to leave space between ipconfig and /.
Use VPN –
If your country government has banned that website in your country , then you can access the website by using VPN service. There are many companies which offer the Vpn service free of cost , also there are some extensions in the browser and there are paid Vpn services in the market too.
Here is the list of some of the free Vpn services –
- Tunnel Bear
- Hotspot Shield Free
Here is the list of some of the paid Vpn services –
You can use any vpn free or paid , its your choice both works fine and it gives access to any website which is blocked by your ISP. Want to know how it works ? Tell me in the comment section and I will tell it in a seperate post as Vpn is individually a very lengthy topic to talk about.
Reliance Jio Backend problem Solution –
Call Reliance jio customer care –
If you are not too techy person and dont even know how to change the settings of phone , then this solution is for you . Just call reliance jio customer care and tell them that a particular website is not working of their network and they will solve the issue in 48 or 72 hours . Sometimes they solve and sometimes they dont so this is not a perfect solution and we will not recommend this solution to you . You must try the solutions below.
Change the DNS address –
This is the best solution of this problem if there is error in the backend of reliance jio network . The problem with the backend of the reliance jio is they have not flushed their DNS . this problem can get solved automatically in 72 hours but who have time to wait for so long now a days . So we will change the DNS address in our system .
1. First of all , Right click on the wifi icon on the taskbar and click on Open Network And Sharing Center.
2. In network and Sharing Center , Click on the Connection name of your internet .
3. Then click on the properties to access the wifi properties.
4. In the wifi properties , look for Internet Protocol Version 4 (TCP/IPv4).
5. Highlight “Internet Protocol Version 4 (TCP/IPv4)” and click on Properties.
6.Now select the “Use the following DNS server addresses” and add these DNS addresses
Preferred DNS server : 126.96.36.199
Alternate DNS server : 188.8.131.52
7. Click on OK.
Now your connection will open all websites as we have changed the DNS address to google DNS where no website is blocked. You have to repeat these steps each time you connect jio through hotspot to your pc/laptop.
Tell me in the comment section below which method works for you .
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